Airlines allow you to board a flight with hand luggage, which can be divided into two pieces that do not exceed 10 kilos in weight
Traveling by plane brings with it several extra expenses to the initial rate offered by each airline or each travel agency, rates that few travelers consider and that many others do not know of their existence until they have to pay for them.
Whether for checked baggage, extra baggage, airport usage fees such as the TUA or other factors, the prices per ticket tend to increase considerably.
While most airlines establish a fee for standard checked baggage and extra baggage, it is necessary to know that the same should not happen with carry- on baggage.
Do I have to pay for hand luggage?
Each airline has its policy regarding this type of service and its rates, despite the fact that it is an illegal practice to charge for it since hand luggage should NOT be charged.
According to data from the Federal Consumer Prosecutor's Office (Profeco), in Mexico, this type of luggage should not be charged, as long as they meet certain standards.
Passengers have the right to board a plane with a hand luggage that does not exceed 10 kilos in weight for free, you can even upload two pieces that together do not exceed this limit.
This right to carry hand luggage without paying for it is established in article 47 Bis, section IX of the Civil Aviation Law.
In a recent call made to Mexican airlines about the collection of hand luggage, Profeco pointed out that any flight fare must include this type of luggage at no cost.
Traveling by plane brings with it several extra expenses to the initial rate offered by each airline or each travel agency, rates that few travelers consider and that many others do not know of their existence until they have to pay for them.
Whether for checked baggage, extra baggage, airport usage fees such as the TUA or other factors, the prices per ticket tend to increase considerably.
While most airlines establish a fee for standard checked baggage and extra baggage, it is necessary to know that the same should not happen with carry- on baggage.
Do I have to pay for hand luggage?
Each airline has its policy regarding this type of service and its rates, despite the fact that it is an illegal practice to charge for it since hand luggage should NOT be charged.
According to data from the Federal Consumer Prosecutor's Office (Profeco), in Mexico, this type of luggage should not be charged, as long as they meet certain standards.
Passengers have the right to board a plane with a hand luggage that does not exceed 10 kilos in weight for free, you can even upload two pieces that together do not exceed this limit.
This right to carry hand luggage without paying for it is established in article 47 Bis, section IX of the Civil Aviation Law.
In a recent call made to Mexican airlines about the collection of hand luggage, Profeco pointed out that any flight fare must include this type of luggage at no cost.
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The authorities added that airlines should not play with fares or abuse users just because their policies specify an extra charge for the service.
In the notice, the agency added that hand luggage is an "inherent element of the air transport service, since it is based on the consideration that the passenger requires certain minimum belongings at their destination," so its collection as additional service "is improper, since it is not subject to negotiation."
When should carry-on luggage be charged?
The Civil Aviation Law highlights that hand luggage should only be charged by the airline when it exceeds the established weight standards of 10 kilos in total, in addition to exceeding the accepted dimensions.
In its notice, Profeco emphasizes that the service must be charged when the two permitted pieces exceed 55 centimeters in length, 40 in width, and 25 in height each.
Likewise, hand luggage must be considered for collection and even to be transferred to checked luggage when it can obstruct exits, emergency equipment, when it can occupy more space in the storage compartments or when it means a problem of space and safety in the cabin.
What to do if an airline charges for hand luggage?
Complaints for collected carry-on baggage can be made in the Profeco Attention Module installed at the Mexico City International Airport in person from Monday to Sunday, from 7:30 am to 8:30 pm.